MANAGEMENT OF ”TOTAL QUALITY” IN THE NATIONAL HEALTH SYSTEM

Authors: Mihai LUCHIAN, Cornelia URSU, Liviu STAFIE, Corneliu BOTEZ, Cristina DOBRE, Carmen STADOLEANU

Abstract:

Management of ”total quality” has become an imperative on which the performant functioning of the national health
system depends. The substance of this management imposes an integrated conjugation of the efforts of all medical organizations, at all levels of the systemic pyramid, for granting a continuous improvement of individual, group and community health condition. The therapeutical results should be precisely quantified, on the basis of a most rigorous system of indices, vectorially monitorized
over temporal horizons, where the necessary corrections will be promptly applied for fully meeting the expectancies of the patient.The professional performances registered will be mainly attributed to the physician/team, on the basis of the experience acquired, applied rigourously in medical practice. Circumscribed to such an area, the specialist should and must become the man of ”total quality”, on the
basis of a modulated management based on the known fundamental factors: an adequate medical technique (devices/instruments), medication (serums/reactives) and a corresponding financing system by means of which maximum results will be attained. Implementation of the
management of ”total quality” aims at developing the existing medical insitutions forming the public or private network on the basis of managerial quality, respectively of an increased professional value of the medical teams, efforts which do not require special material or financial sources. Management of ”total quality”, exercised symbiotically by a person of ”total quality” as to his training, involvement and dedication, will be able to offer complex therapeutical actions, always of high quality, with the structure and in the amounts required by the health needs of the population.

Keywords:
  • ”total quality” specialist
  • health deficit.
  • health system
  • management of ”total quality”
  • need of health
  • right to health